FAQ

Established in 2024, HEAVEN is Egypt’s ultimate destination for affordable luxury, offering an exclusive line of premium cosmetics and exceptional, designer-inspired Extrait de Parfums.

Since 2024, HEAVEN has been delivering high-end beauty without the premium price tag, providing customers across Egypt with luxurious cosmetics and flawless, long-lasting designer-inspired fragrances

EGYPT

At present we are an eCommerce brand only.

HEAVEN is full strength EXTRAIT DE PARFUM , meaning that these are long-lasting scents.

Please email/direct message for any queries of such.

Our products have been proven to last longer than many leading brands. Scents of our strength have the potency to last on materials such as clothing and linens for weeks.

Our fragrances are 95% identical.

Of course, we can, we offer collections and special delivery requests etc. For very late online orders for any occasion the best thing to do is notify us so we can make it a top priority.

We work hard to get all orders out as soon as possible. If ordered before 3pm we dispatch the same day where possible.

The delivery takes from One to Three days (usually same or next day delivery inside CAIRO)

If you drop us an email or a message after accidentally ordering the wrong fragrance accidentally providing, we receive this notification prior to posting we can help rectify this.

100% We are against animal testing/cruelty and would never use products that involved this type of testing. 

Yes, we do, simply send us an email on contact@theheavenshop.net or direct message us on Instagram.