Frequently asked questions

Who are we?

We sell the highest quality of inspired fragrances and perfumes in EGYPT. We’ve been established since 2021 and well known across EGYPT for our amazing fragrances.

Why us?

We're unlike any other inspired fragrances out there as ours are not only strong but last all day also. We make our fragrances in EXTRAIT DE PARFUM form only and with high concentrated fragrance oil, which is the highest grade, that’s what makes us different to other inspired fragrance companies.

Where are we based?


Are we in any shops?

At present we are an eCommerce brand only.

What strength percentage are your perfumes?

HEAVEN is full strength EXTRAIT DE PARFUM , meaning that these are long-lasting scents.

Do you ship outside of EGYPT?

Please email/direct message for any queries of such.

How long does it last?

Our products have been proven to last longer than many leading brands. Scents of our strength have the potency to last on materials such as clothing and linens for weeks.

How identical are your products to the real ones?

Our fragrances are 95% identical.

Can you do short notice deliveries?

Of course, we can, we offer collections and special delivery requests etc. For very late online orders for any occasion the best thing to do is notify us so we can make it a top priority.

How long till orders are dispatched?

We work hard to get all orders out as soon as possible. If ordered before 3pm we dispatch the same day where possible.

How long does delivery take?

The delivery takes from One to Three days (usually same or next day delivery inside CAIRO)

I placed the wrong order. What do I do?

If you drop us an email or a message after accidentally ordering the wrong fragrance accidentally providing, we receive this notification prior to posting we can help rectify this.

Are your products vegan friendly?

100% We are against animal testing/cruelty and would never use products that involved this type of testing. 

Do you do wholesale?

Yes, we do, simply send us an email on contact@theheavenshop.net or direct message us on Instagram. 

Shopping cart
Sign in

No account yet?

Start typing to see products you are looking for.
0 items Cart
My account